As your local Houston commercial vehicle accident attorney, we are here to help make sure all of our clients receive the best service possible. Although most policyholders would like to think they are working with companies that will have their best interests in mind when they need them the most, often times they are left without the level of protection they need in the event of an accident.
From dealing with poor customer service to having their legitimate claims denied, the following is a list of some of the most complained-about insurance providers in all of Texas and beyond.
The Five Most Complained-About Insurance Companies
State Farm Insurance
State Farm is currently the number 1 provider in the US. But, unfortunately for them, many of their customers are full of complaints. In fact, many policyholders with State Farm are seeing their claims being identified as insurance fraud, and, in some cases, they are quickly being put under investigation and denied benefits.
For some of their policyholders, Allstate isn’t all that they portray themselves to be in the media. Allstate works to increase their bottom line with a two-pronged approach. This insurance company works with a computer program that works to reduce claim payouts for legitimate injury claims and by pressuring policyholders with “lowball” settlements.
With their wholesome sounding name, you’d think they’d do a great job of protecting their customers. But, instead of protecting their injured customers, they send out a release extinguishing all of their legal rights for seven days after an accident. By signing this release, policyholders lose their rights to No Fault benefits.
Policyholders with Progressive have found out over the years that it is important to read all of the fine print before signing a policy. This is due in part to the fact that Progressive often avoids paying for medical coverage by “setting off” medical bills that involve workers compensation.
This well-known provider has been topping the worst list of insurers for several years running and is amassing plenty of customer complaints along the way. In most cases, Farmers fails to make payouts for legitimate injuries and often doesn’t provide adequate settlements when they do decide to pay. This has left current and former customers with a terrible impression of Farmers and their commitment to “Serving America.”
Consider our list of top complained about auto insurance companies and avoid getting stuck with a company that doesn’t have your best interests in mind. Again, as your Houston commercial vehicle accident attorney, we are here to help make sure our clients receive the best service possible.